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In The News

Comcast To Give Download Speeds A Boost

If you get your Internet through Comcast, your streaming of episodes of “Orange is the New Black” could be getting speedier.

The company said Tuesday that it would be boosting the download speeds of certain customers without raising their bills. Households who currently have a triple play package and pay for download speeds of up to 25 megabits per second would get speeds of 75 megabits per second, and people who pay for the company’s 105-megabit package will be boosted to 150 megabits per second.

It wasn’t clear how many people would benefit from the change. More than a third of Comcast’s customers are triple-play customers, according to its most recent annual report. The spokesman would only say 65 percent of the company’s customers subscribed to Internet service that promised download speeds of up to 50 megabits per second or more. There are multiple plans above and below that tier that won’t be affected by the deal.Upload speeds won’t change, a Comcast spokesman said. Customers will be notified by e-mail later this month when they’re eligible for the new speeds, and most will have to unplug their modems and routers and plug them back in for it to take effect, the spokesman added.

The boosts will put affected Comcast customers well above the average Boston Internet speed. According to Speedtest.net, a popular connection-testing site, average Internet download speeds are around 34 megabits per second in the Boston area, and 46 megabits per second among Comcast subscribers here.

Comcast Internet is delivered to homes by coaxial cables, but the company has installed 145,000 miles of faster fiber-optic lines in other parts of its network to increase its network capacity. Comcast’s network capacity doubles every 18 months, the spokesman said.

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